FAQs

Soft water is water that has been treated to remove minerals like calcium and magnesium, which are commonly found in hard water. At Titan Water Solutions, our systems process water as it enters your home, eliminating these hard minerals before the water reaches your pipes and appliances. We consider water soft when it contains less than 1 grain per gallon (gpg) of hardness minerals, while hard water typically contains 3.5-7 gpg. Our comprehensive water filtration systems provide both softening and conditioning, ensuring the highest quality water for all your household needs.

The slippery sensation you experience with soft water is actually the feeling of truly clean skin. Our Titan water system removes impurities, leaving no mineral residue on your skin that would otherwise trap soap, dead skin cells, or other particles. This lack of residue also helps prevent skin dryness. Soft water allows soaps to lather more effectively and rinse off completely, similar to how it prevents water spots on dishes. As a result, you'll likely find that you need less soap to achieve the same cleaning effect. We encourage you to contact us to learn more about the benefits of our home water softener systems.

Our home water softening systems only require enough salt to perform a regeneration cycle. We recommend filling the salt bin to no more than half its capacity to prevent salt bridging. It's important to note that the amount of salt doesn't affect water cleanliness. The salt's primary function is to clean the resin that softens the water during the regeneration process.

Contrary to popular belief, salt itself doesn't soften water. Our home water softener systems use negatively charged ion exchange resin beads to filter out hard water minerals. These resin beads become charged when mixed with a sodium or potassium solution. During the softening process, the resin collects and removes hardness from your water. The Titan Water System not only softens water but also eliminates chlorine taste and odors often present in municipally treated water. The term 'regeneration' refers to the process of cleaning and recharging the resin with the sodium solution.

Yes, you can safely consume your tap water after it has been processed by your Titan Water System. Our system not only softens the water but also removes unpleasant odors, tastes, and chemicals, resulting in water quality comparable to bottled water. We invite you to contact us for more information about our high-quality home water filtration systems.

The presence of water in your salt tank is a normal and expected part of the system's operation. This water, known as brine, is integral to the system's self-regulating process. Our water filtration system is designed to maintain the appropriate amount of water in the brine tank. However, if you suspect a leak, we encourage you to contact Titan Water Solutions for assistance.

Unfortunately, it's not possible to adjust the softness of your water. The water softening process removes minerals to a specific degree, resulting in consistently soft water. Our home water softener systems are designed to remove minerals to the optimal level for household use.

Our Titan Care program provides a bimonthly service schedule. Our technicians visit every other month to replenish your salt supply and conduct a comprehensive system check. This ensures the optimal performance of your water filtration system.

The pink or orange slime you're seeing is an airborne bacteria called Serratia marcescens. For more detailed information about S. marcescens, we recommend visiting https://mytapscore.com/blogs/tips-for-taps/what-is-the-pink-slime-in-my-bathroom.

Unpleasant water odors are quite common in Florida for several reasons. According to GlobeNewswire, a research firm, millions of Americans are exposed to water that doesn't meet EPA standards. While it's easy to assume water quality is the cause of seemingly associated issues, it's not always the water that's responsible for any unpleasant odors. There's an effective way to determine whether the issue lies with the water or the drains. Unlike well systems where sulfur is often the culprit, if sulfur is present in city water, all the water in the home will consistently smell. This is less likely with city water, as it's heavily treated with chemicals like chlorine and chloramine, which eliminate sulfur bacteria. The most frequent cause of odor is actually the drains. For example, if you turn on the water and experience a sewage smell that dissipates in about 30 seconds, which usually occurs in bathroom sinks, this happens because the drain line uses an S-trap, which doesn't vent sewer gas through the roof. There's a vent cap beneath the sink, and when you turn on the water, sewer gas trapped in that vent escapes through the drain, leading to the odor that you mistakenly attribute to the water. We invite you to contact us to learn about how we can help improve your water quality with our water filtration system.